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Frequently Asked Questions

What is Apollo Audio?
Based in Philadelphia, PA, Apollo Audio is an online music promotion company, with the added option to provide digital distribution for the releases being featured. The streams are presented using a proprietary Macromedia Flash [ available to 97% of internet users ] application. There are no 3rd party applications to install, and no subscription service to sign up for.

Why are some releases not available for sale?
Due to various predefined contractorial obligations, some artists and labels are not allowed to use Apollo Audio as a digital distribution channel.

Do you use advertising?
No. Unless we are working with a partner website where we have no control over this matter, our plans are to not going to add any sort of 3rd party advertising to the Apollo Audio website or player, as we feel it is an intrusion to the music.

Does Apollo sell CDs or vinyl?
At this time, no. Selling CDs would compromise the entire existence of Apollo Audio. We do however provide a link to the destination requested by the artist/label if that medium is available for sale.

Do I need to install any software?
No. However, unless you have a computer that doesnt come with the Macromedia Flash player, you can download and install it here. 96% of all internet enabled browsers have the Flash player installed, so there's a really good chance you won't have to install anything in order to listen.

Where is the pause button?
We provide you the streaming preview. If you want to pause it, buy it.

How can my band / label use the Apollo Audio service?
Please contact us.

Is my email safe with Apollo Audio?
Apollo Audio understands how valuable your email address is. We will not trade, redistribute or sell your email address to any 3rd parties. Your email address will be used to keep you informed of upcoming releases and Apollo Audio activities, and to provide you with information direct from our trusted partners.

When I click on an album cover, the player doesn't appear?
Make sure you have your popup blocker software set to "off."

Why are you resizing my browser window?
We feel the interface is less obtrusive to your normal browsing experience if the player is wrapped in a tight browser window. The player will still work if you wish to resize your browser.

The player isn't working at all?
Make sure you have the latest version of the Flash plugin. Apollo Audio recommends using either Internet Explorer or Firefox for best performance. You can verify both your Flash and Shockwave plugin installations here. Re-installations of the plugins usually take care of most issues.

The audio skips when it is streaming?
Please make sure you are listening using a high speed internet connection [ cable/DSL ]. Some skipping is normal, due to the local performance of your computer.

Your question was not answered here? Please contact us.